Terms of Service

The website "THE GATE" (hereinafter referred to as "this site") operated by Roseau Pensant Co., Ltd. (hereinafter referred to as "our company") and various other information provision services (Hereinafter collectively referred to as "the Service") (hereinafter referred to as "User") shall read this Terms of Service (hereinafter referred to as "the Terms") in advance Please, use the agreement with your own intention and responsibility. If you use it, we will treat it as having agreed to all of the following conditions.
In addition to this agreement, we may decide on individual terms, etc. (hereinafter referred to as "individual agreement") as necessary. In that case, the user must use this service in addition to this agreement as well as the provision of the individual contract.
Provided, however, that we will refuse to use it if we judge that the user is in violation of these Terms in the past, we judge that there is a risk of violating these Terms, other cases where we deem it inappropriate There are cases.

It should be noted that if there are any inconsistencies or contradictions between the tour information written in Japanese and any other language, the information written in Japanese will be preceded.

Chapter 1 Basic provision
Article 1 Definition of terms
The definitions of the main terms in this agreement are as follows.
1. "Contents" refers to information such as travel related information that originated and posted on this website.
2. "Travel product reservation service" means a service that can book travel products on this site.
3. "Service provider" means a host company that sells tours and activities at "travel product reservation service".
4. "Membership" means the user who has completed membership registration in accordance with the procedures prescribed by the Company.

Article 2 Scope of application of the Covenant
In the individual contract, if we make a different provision from this agreement, the provision of the individual agreement will be applied over the provisions of this agreement.

Article 3 Member registration procedure
We may make different services provided on this site different between users and members who are not members. The contents of services to be offered can be arbitrarily decided by the Company or changed at any time.

Article 4 Website browsing environment
When using this site, users shall prepare equipment, software, communication means etc. necessary for the burden and responsibility of their own, such as PCs and mobile terminals, and appropriately connect and operate them.
Users shall take security measures such as prevention of computer virus infections, unauthorized access and prevention of information leaks, depending on their usage environment.

Article 5 User prohibited items
The user shall not engage in acts judged by the Company as falling under any of the following items or falling under each item.
1. Acts that violate these Terms
2. Acts that violate laws or public order and morals
3. Acts that implicitly induce, induce, promote or recommend illegal acts, criminal acts, or antisocial acts
4. Acts of infringing intellectual property rights such as copyrights and trademark rights of the Company or a third party
5. Acts that violate property, credit, honor, privacy of the Company or a third party
6. Acts aimed at harassing or defamation against us or third parties
7. Acts of impersonating us or third parties to transmit or write information
8. Sending or posting false or misleading content
9. Actively registering false information (including but not limited to fictitious information which does not exist actually) intentionally with respect to the name, address, telephone number, mail address etc. of the self or the third party
11. The act of modifying this website without permission
12. Acts of posting or sending content that leads to discrimination by race, nationality, creed, gender, social status, entrance, etc.
13. Political Activities or Religious Activities
14. The act of using the whole or a part of this site for commercial purposes (unless we have consent)
15. Pranking the Company or a service provider, making acts that cause discomfort and acts that are disadvantageous
16. Acts that impede the operation of this site and damage the credibility of the Company or service provider
17. Other actions that we deem inappropriate

Article 6 Measures against users' breach of contract
In the event that the user violates or is likely to violate these Terms, or if a third party informs us about the violation or the possibility of the user's use of this site, and the Company deems it necessary, the user , We will demand that correction be made. If not corrected, we may take measures to eliminate the user's actions from this site or take legal action. In addition, if we judge that it is necessary to investigate the usage of users and request cooperation with the survey, the user shall cooperate with this.
We are not obliged to explain anything to the user concerned in taking such measures and we are not responsible for any consequences resulting from such measures.

Article 7 Disclaimer of our company and scope of responsibility
1. The user is responsible for any of the following reasons: (1) the use of this site or not being able to use it, (2) unauthorized access or unauthorized alteration, (3) action by another user on this site, (4) impersonation by a third party, ⑤ Miscellaneous We agree that we will not be liable for damages with respect to any damages arising from or related to matters related to this site.
2. We do not guarantee that there is no defect in this service. If we find that this service is defective by any chance, we will endeavor to revise it, but we are not responsible for any damage caused to the user due to the defect of this service. Please use all of the use of this site at your own risk.
3. Even in cases where the Company assumes liability for damages, except for cases where there is deliberate or serious negligence by the Company, the Company shall not be liable for damages incurred by the user directly or in reality, We will assume the liability for damages up to the amount or activity fee equivalent amount and we will not be held liable for the damage caused by special circumstances (including cases where we have foreseen or predicted the occurrence of damage).
4. In the member-only service, when confirming that the designated ID and registered password used are confirmed by a predetermined method, it is deemed that the member himself has used it, and they are stolen, lent, illegally used, etc. Even if a third party other than the member himself uses it due to the circumstances of the company, we are not responsible for any damage caused by it.
5. In cases where the Company is liable for damages, except for cases where there is deliberate or serious negligence by the Company, the Company shall not be liable for damages suffered directly and in reality by the member The amount equivalent to the amount of the activity or the amount of the fee) shall be liable for the damages up to the maximum and shall not be held liable for the damage caused by special circumstances (including the case of predicting or foreseeing the occurrence of damage) .

Article 8 Interruption, termination and change of this service
In the event of falling under any of the following items, we may temporarily suspend, terminate or change the whole or a part of this site without notifying the user in advance.
The Company shall not bear any responsibility for any damage caused to the user by such interruption, termination or change.
1. When the server, communication line, other equipment fails, occurrence of trouble or other reasons can not provide the site
2. Periodical or urgent maintenance, inspection, repair, or change of the system (including servers, communication lines, power sources, buildings containing them, etc.)
3. When the service can not be provided due to fire, power outage, etc.
4. When the service can not be provided due to natural disasters such as earthquakes, eruptions, floods, tsunamis
5. War, disturbance, riot, disturbance, labor dispute, etc. In the event that the service can not be provided due to force majeure
6. In the event that the site can not be provided due to laws or measures based on it
7. In addition, when we judge that temporary interruption, termination or change of this service is necessary for operational or technical reasons

Article 9 Treatment of personal information
As for the personal information of the user, we separately set "privacy policy", and the user agrees with it.

Article 10 Viewing and using statistical data etc.
In order to prepare statistical data for the purpose of improving the convenience of users of this site, we may acquire access logs. The acquired log information is not related to personal information, it is used only as statistical data. We do not disclose the acquired log information to third parties.

Article 11 About Links of Third Party Sites
This site contains a link to a website operated by a third party other than our company (hereinafter referred to as "third party site"). We assume no responsibility for the user to use the third party site.

Article 12 Ownership of rights
Any rights including copyright, trademark right and other intellectual property rights constituting this site shall belong to the Company or any third party having such rights, and the user shall not be liable for any damages whatsoever, regardless of method or form , These shall not be used beyond the scope of copyright, copying, reprint, transfer, accumulation, sale, publication or other personal use of individuals without our permission without prior consent.
The copyright, etc. of the contribution etc. of the contribution etc of each content belongs to the member himself who posted the contribution, but as a result of being contributed, the member notifies the Company of contributed content free of charge worldwide You agree that you do not exercise the copyright, etc., with the non-exclusive use rights granted.

Article 13 Prohibition of transfer of third party of user's right
The user shall not transfer the rights and duties based on the position as a user and the position concerning this site to a third party or provide collateral.
However, unless we agree in advance.

Article 14 Transfer of rights and obligations of the Company
In the case of merging business related to this website, transferring to business or other reasons to third parties, in connection with the succession of such business, we will not be liable for any damages arising out of the provisions of this Agreement, the rights, duties and membership registration You may transfer the information to the successor of the business concerned. In addition, the user agrees in advance in this paragraph about such assignment.

Article 15 Confidentiality preservation
In connection with this Site, we shall treat confidential information about unknown information disclosed by our company for secret handling and can not be disclosed to third parties.
However, unless we have prior written consent from our company.

Article 16 Elimination of anti-social forces
The user is a member of a society movement, such as a social movement such as a gang group, a gang member, a gang member, a gang member who is not five years old, a semi-constituent of a gangster, a company related to a gangster, a general assembly house, etc. or a group of special intelligence violence Etc.), that it does not correspond to violent demanding acts, unreasonable demanding acts beyond legal responsibility, conducts intimidating in dealing with transactions, acts of violence, rumors We promise that we do not apply in the future, by disseminating the use of false statements or using power to destroy credibility or obstructing work or other similar acts.
In the event of violation of such representation, the Company shall be entitled to suspend any use of the user's site of this user, deprivation of membership status, cancellation of various contracts accompanying this site, or necessary legal measures I will.

Article 17 Modification of the Covenant
The Company shall be able to change this agreement at any time without prior notice to the user regarding this agreement. If you change this agreement, this changed contract will take effect from the time it is displayed on this site.

Article 18 Priority of the Terms to Article 18
In this agreement, if there is a discrepancy between written in Japanese and written translated into another language, the document prepared in Japanese shall be dealt with as a formal written document.

Article 19 standard time
The time that becomes the standard which becomes the standard for this site shall be all in accordance with Japan time.

Article 20 Separability
Even if part of this Agreement is determined to be invalid based on laws and regulations, the other provisions of this Agreement shall remain in full force and effect.
Also, even if a part of this agreement is invalidated or canceled in relation to a user, this agreement will be valid in connection with other users.

Article 21 Governing Law and Jurisdictional Court
This agreement shall be interpreted with Japanese law as the governing law.
Regarding this dispute or any dispute resolution based on this site, the Tokyo District Court shall be the exclusive agreement jurisdiction court.

Chapter 2 THE GATE Membership Rules
The provisions of this chapter apply to all members who have completed the membership registration procedure designated by us to receive provision of member-only service (hereinafter referred to as "membership service").

Article 1 Registration of member information
We do not accept any false declaration regarding registered information at the time of member registration. The person himself, registration information (name, email address, etc.), password only correspond one by one, registration as plural members by the same person is not accepted.
The Company assumes no responsibility for any disadvantage incurred by the member in the event of registering incorrect information or false information. In addition, in case of damage to our company, the member shall be obliged to compensate for this damage.

Article 2 Members Only Service
When necessary information registered by our company is registered, and our unique ID is given by us, membership registration is completed. After member registration, members can use the following member services.
1. Use of Members Only Page (hereinafter referred to as "My Page").
2. Reservation / purchase of products to be offered at 'Travel Product Reservation Service'.
3. Posting and sharing of word-of-mouth information on each content within this site.

Article 3 Change of member information
The members shall promptly change the contents of registration from the members' My Page if any changes to all or some of the matters registered in the Company are made.
We will not bear any responsibility even if some damage arises as a result of members not making change registration as appropriate.

Article 4 Membership withdrawal
Members can perform procedures for withdrawal from My Page.
Upon withdrawal, the member shall lose all rights related to the use of the member service held by him / her at the time of withdrawal and shall not exercise any claim right to the Company.

Article 5 Elimination of Membership
In the event that the member falls under any of the following reasons, the Company shall be able to cancel the membership without notifying the members in advance and without taking any responsibility to the members. In some cases, legal measures such as claims for damages may be taken.
1. When there is no use for a certain period
2. When you can not contact the member by changing your address, e-mail address, etc.
3. If it turns out that there is a false fact in the registration matter
4. If you violate any of these Terms
5. In addition, when the Company determines that it is ineligible as a member

Article 6 Acquisition / Use of Member Data
We may collect personal information and usage information of members for the purpose of providing optimum services to members.
Regarding the handling of personal information, we separately set "privacy policy", and the member agrees with this.

Article 7 Management of ID and password
The member has approved the following contents concerning the handling of personal information registered at the time of enrollment.
1. The member shall assume any responsibility for the use and management of the member ID (E-mail address will be used as the member ID) registered at the time of member registration and the use by third parties , Lending, transfer, etc. shall not be carried out.
2. The use made by the member ID and the corresponding password and all the acts accompanying it shall be regarded as use and action by the member regardless of whether the use or action is an act of the members themselves or not.
3. The member shall bear the responsibility for damage due to insufficient management of the member ID and password, error in use, misuse by a third party, etc., and we will not be held responsible at all.
4. If the member forgets the password set by himself / herself, he / she shall promptly inform us and follow the instructions of our company.

Chapter 3 Travel Product Registration Service Regulations
The provisions of this chapter apply to all members who use "travel product reservation service" in this website.

Article 1 Subject of contract
Travel product reservation service can apply for tour and activity reservation. The subject of the contract will be the Company or a service provider.
Members shall also thoroughly confirm and use these rules, terms and rules separately specified by the company or service provider.
* When you book a tour sponsored by our company, please read "Standard Travel Agreement" and "Recruitment Planning Travel Condition Form" together with this agreement.
When the reservation completion message from us or the service provider arrives, the contract between the member and the service provider is established. Messages can be checked on the member's own page.
In addition, after the contract is established, the Company or the service provider may change other terms and conditions such as item fee. Even in this case, regarding other usage contracts already established before the change, other transaction conditions such as product fee at the time when the contract is established will apply.

Article 2 Disclaimer of our company and scope of responsibility
1. We are not responsible for any damage caused by reasons attributable to each service provider.
2. The trouble, conflict or complaint arising between the member and the service provider, the damage suffered by the member, the member shall resolve with the service provider, and the Company shall not bear any responsibility for these .
3. The Company shall provide information necessary for tours and activities (hereinafter referred to as "reservation-related information") such as tours and activities provided by service providers, fees, reservable dates and times, tour cancellation provisions, We provide information on the company to the members, but the reservation related information is provided at the responsibility of the organ hosting the tour, and except for those that occurred due to non-delivery of information due to intentional or negligent negotiations, We do not assume any responsibility for the contents of.
4. If the member does not have Japanese citizenship, at the time of booking application, the member must satisfy the entry and stay conditions in Japan (including the preparation of required documents such as passport, visa etc) We will guarantee. We are not responsible for any damage caused by violation of the provisions of this section.

Roseau Pensant Co., Ltd. (English name: Roseau Pensant Inc.)
Roppongi International Annex Building 4F 7-3-16 Roppongi Minato-ku, Tokyo 106-0032

Travel industry registration number
Tokyo Governor Registration Travel Industry No. 2-7228

Last revised 12th December 2018